FAQ

ORDERING 

IS THERE A MINIMUM CUT SIZE?

All fabric is sold by the yard, with a minimum cut of 1/2 yard.

HOW DO I ADD FABRIC TO MY CART?

Select Size “Per 1/2 Yard”. Enter the amount of 1/2 Yards you need. Example: Quantity of 2 = 1 Yard. Then click “add to cart”. After you can continue to browse or continue to checkout. To view your cart, Click the shopping cart icon in the top right corner of the screen.

I SAW A FABRIC IN-STORE THAT I WOULD LIKE TO ORDER. BUT I CANNOT SEEM TO FIND IT ONLINE.

Our Website and Stores are all run individually! Each having their own inventory of fabrics, This includes Swatches, Sales and Special offers.

WHAT SIZE ARE YOUR SWATCHES?

Our new swatch sizes are 4” x 6”. Swatches are not available In-Store. 

General Questions

Where is your store located?

King Textiles is located in the Heart of Toronto’s Fashion District at 161 Spadina Ave.

Are you open for in-person shopping?

Yes, We are open to the public for in-person shopping. Open 7 days a week 12pm-4pm!

Do you offer discount pricing for large orders?

Yes, but not subject to all fabrics. Please contact us for more information in regards to what fabrics you are interested in. Minimum of 10 yards of one fabric to be eligible for discount. 

Is your store location accessible?

There is one flight of stairs to reach our store. At this time we are unable to provide wheelchair access. Please note our asisles are a bit narrow for walkers and strollers making it unable to access certain sections of the store. Contact us upon arrival for order pick-ups and we will meet you curbside to drop off your package.

Order Questions

How long does it take to fulfill an order?

Generally orders will be cut and ready to ship out within 1-3 business days. Please note that some online exclusive items including some notions and supplies may take up to 5-10 business days or more based on inventory from suppliers. In an event that an item is out of stock you will be notified and will receive a full refund for that item.

Can I cancel my order?

Yes, as long as your fabric has not been cut! Once any fabric is cut, It is considered finale sale. Please contact us asap via email or chat to request a cancellation.

Pricing & Taxes

What currency will I be charged in?

Our website uses Canadian Dollars but can be converted to a currency of your choice based on your location.

Do you charge tax?

Yes, All Canadian orders will be subject to GST and/or PST based on the province you are shipping to.

United States orders are required to charge Sale Tax in some states where applicable. Tax may be collected on shipping amount in accordance with your local legislation.

Will international orders get charged duties or taxes?

All orders places outside of North America may incur customs fee upon arrival. Please check your country’s importing regulations, To avoid any surprises!

Shipping Questions

I live in Toronto. Can I pick-up my order?

Yes, Select “Local Pickup” option at checkout. Please provide your contact information and we will contact once your order is ready!
Pick-ups are available at our store, Seven days a week 12pm-4pm.

Please allow 2-10 business days for your order to be completed.

Returns & Refunds

Do you accept refunds?

All sale are final, No exchange or refunds. Once fabric is cut it is finale sale.

If you have received the wrong item or a mistake has occurred with your order, Please contact us so we can resolve the issue

I’ve received a flawed fabric. Can I return it for a replacement?

We try our best to look over the fabric before it’s sent out, But sometimes mistakes do happen. In the event you have received a flawed fabric. Please contact us with a photo, And we will help resolve the issue.

ABOUT US

King Textiles is Canadian fabric store based in the heart of Toronto's Fashion District. Offering you the largest selection of fashion forward fabrics, Home Decor, Upholstery, Drapery, Sewing Accessories, Leather and much more!

LEARN MORE ABOUT US